Frequently Asked Questions
Everything you need to know about your Arthauss Furniture experience.
What is the typical delivery timeframe for my order?
Standard delivery usually takes between 2 to 4 weeks depending on the availability of the item and your location. You will receive a tracking link once your furniture has been dispatched from our warehouse.
Do you offer professional assembly services?
Yes, we offer an optional professional assembly service for most of our products. You can select this option at the checkout page, and our expert team will build and position the furniture in your room of choice.
What is your return policy if I am not satisfied?
We offer a 14-day return policy for unused items in their original packaging. Please note that custom-made or assembled items may be subject to specific return restrictions.
What kind of warranty comes with Arthauss furniture?
All our furniture pieces come with a standard 12-month manufacturer's warranty covering structural defects and workmanship to ensure your peace of mind.
Can I request a specific delivery date?
Once your order is ready for dispatch, our logistics team will contact you to propose a delivery date. While we try to accommodate specific requests, delivery dates are subject to driver routes and availability.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and offer flexible financing options through providers like Klarna or Payl8r to help you spread the cost of your purchase.